Real duration
Define services and specialties with their duration; the AI works out how long each appointment will take.
Features and pricing
Everything Cita1 does for your business
An artificial intelligence assistant that answers, books and organizes your day on WhatsApp, Telegram and voice calls. These are the features already up and running, ready to work for you.
WhatsApp Telegram Voice
AI assistant, 24/7
It chats with your customers in natural language and handles the appointment from start to finish, with no forms and no apps to download.
- Books, reschedules and cancels appointments conversationally
- Understands relative dates (“the day after tomorrow, in the afternoon”) and time ranges
- Understands voice notes, and photos and documents show up in the dashboard chat
- Detects each customer's language and replies in it
- Tells services and specialties apart and asks when information is missing
- Shares the service price only if the customer asks (and never makes it up)
- Available at any hour, including nights and weekends
- Multi-channel: WhatsApp (official Meta API and/or Twilio), Telegram and voice with a dedicated number
- Self-service connection of each channel for every business
Smart scheduling
Appointments done right, with no overlaps
Cita1 knows your services, your team and your rules, and books accordingly.
Professional assignment
Picks the professional according to your policies: earliest slot, least busy or rotation.
Working hours and rules
Respects working hours, breaks, holidays and minimum notice on every booking.
No overlaps
Checks the live calendar in milliseconds and prevents clashes between appointments.
Waitlists
If there is no slot, it adds the customer to the list and notifies them when one opens up.
Reminders and confirmation
Automatic notices before the appointment and attendance confirmation to reduce no-shows.
Management and administration
Your business under control, in one dashboard
Your team works with the peace of mind of having everything in sight.
Multi-professional calendar
A calendar per professional and a color-coded overview to see the whole day at a glance.
PIN-protected station
Each professional accesses their own station protected with a PIN.
AI ↔ human handoff
Your team takes over a chat whenever they want; the AI pauses and picks it up again afterwards.
WhatsApp-style chats
All conversations in a single place: profile photos, thumbnails, audio you can play with one tap and messages exactly as they were sent.
Reports
Appointment volume and trends to understand how your business is evolving.
Notifications and blocking
Activity alerts and the option to block problematic contacts if needed.
Integrations and imports
Connect your calendar and skip starting from scratch
Cita1 integrates with the tools you already use and helps you migrate your information on day one.
- Your appointments, visible in Google Calendar: Cita1 pushes every appointment to the professional's calendar (one-way, for informational purposes)
- Read-only iCal feed to view the schedule from Google Calendar, Apple Calendar or Outlook — overall or per professional
- Initial import of your calendar (iCal)
- Contact import (CSV/vCard)
- Conversation (chat) import so you never lose your history
Brand, languages and security
Your brand, your rules, your data protected
Customizable brand
Adapt the look and feel to your business.
Light/dark themes
Choose the mode you prefer; available in Spanish and English.
2FA and re-authentication
Two-factor authentication and extra verification for sensitive actions.
GDPR and anonymization
Data processing in line with the GDPR, with anonymization where appropriate.
Pricing
Four plans, based on your channels
The same features in every plan; the only difference is the channel the AI answers on. Monthly subscription with Stripe, no lock-in.
Cita1 Básico
29 € / month
- Channel: Telegram
- 24/7 AI assistant: books, reschedules and cancels
- Automatic reminders and confirmations
- Multi-professional calendar and management dashboards
- Your appointments in Google Calendar (read-only iCal feed)
- Initial import, 2FA and GDPR
Cita1 Conecta
49 € / month
- Channels: WhatsApp and Telegram
- All the features of Cita1 Básico
- WhatsApp Business Platform (Meta API and/or Twilio)
- Self-service WhatsApp connection
- Reach more customers on their favorite channel
Cita1 Agente Voz
59 € / month
- Channel: Voice (calls)
- Dedicated phone number answered by the AI
- The same features, over the phone: books and confirms
- Transfers to a person when the customer asks for one
- No WhatsApp or Telegram
Cita1 Completo
99 € / month
- Channels: WhatsApp, Telegram and Voice
- All Cita1 features, on every channel
- A single assistant and a single calendar
- So you never miss a message or a call
Frequently asked questions
Before you start
What is the difference between the plans?
Only the service channel. Cita1 Básico (29 €/month) answers on Telegram; Cita1 Conecta (49 €/month) adds WhatsApp; Cita1 Agente Voz (59 €/month) answers calls with a dedicated number; and Cita1 Completo (99 €/month) includes everything. The features are exactly the same.
How does the Voice Agent work?
Your business gets a dedicated phone number answered by the AI: the customer calls, the AI offers real slots from your calendar and confirms the appointment. If the customer asks to speak with a person, the call is transferred to your number.
Do I need the WhatsApp API?
Only with Cita1 Conecta and Cita1 Completo. It uses the WhatsApp Business Platform (official Meta API) or Twilio, and we guide you through the connection — self-service for every business.
Which languages does the AI speak?
Each customer's own language: it detects it and replies in it. And when you take over from the dashboard, conversations are translated in both directions.
Can I see my appointments in Google Calendar?
Yes. Cita1 pushes every appointment to the professional's calendar and offers a read-only iCal feed to view the schedule from Google Calendar, Apple Calendar or Outlook. Management lives in Cita1: communication with your calendar is one-way, for informational purposes.
Can I migrate my current data?
Yes. We import your calendar (iCal), your contacts (CSV/vCard) and your conversations so you can get going without starting from scratch.
Is my data safe?
Yes. We apply 2FA, re-authentication for sensitive actions and process data in accordance with the GDPR. See our Privacy Policy.
Can I cancel at any time?
Yes. The subscription is monthly through Stripe, with no lock-in.
Ready for Cita1 to work for you?
Tell us about your business and we will help you get it up and running.